Confirmation
A ride is confirmed only once 4K Transportation Services replies and accepts your request.
Customer cancellations
Please tell us as early as you can if your plans change. Cancellation charges, if any, are set by [Legal business name] and confirmed at the time of booking.
Driver cancellations
If we ever have to cancel, we will tell you as soon as possible and help you find another option. Any prepayment for a ride we cancel is refunded.
Late passengers and waiting time
The first five minutes of waiting are free. Additional waiting may cost $5 per 15 minutes.
Where a flight or ship is delayed and you have given us the flight number or ship name, we track it and adjust without a waiting charge.
No-shows
If we cannot reach you at the agreed pickup point and you do not respond to contact attempts, the ride may be recorded as a no-show. No-show terms are confirmed at the time of booking.
Contact
Questions about this policy can be sent to [Email address] or [Telephone number]. Registered business: [Legal business name], registration number [Business registration number], transportation permit number [Transportation permit number], address [Business address]. Effective date: [Effective date].
Questions about this policy?
Email us at 4ktransportationservices@gmail.com and we'll get back to you. This page is maintained by 4K Transportation Services and is provided for general information, not as legal advice.